Privacy Policy

Effective Date: August 13, 2026

Clean Image Mobile (Company, we, our or us) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, use our services, submit a booking or contact form, or participate in our SMS messaging program.

1. Information We Collect

Personal Information

Depending on how you interact with us, we may collect:

• Name
• Email address
• Phone number
• Vehicle information
• Service and booking details
• Appointment information
• Billing or payment-related information when applicable
• Other information you voluntarily provide through our website or forms

Automatically Collected Information

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage information
• Referring website or source

2. How We Use Your Information

We may use the information we collect to:

• Provide and manage our mobile detailing services
• Process and manage bookings
• Schedule and confirm appointments
• Send appointment reminders
• Send service-related updates
• Respond to inquiries and customer support requests
• Communicate regarding your vehicle or requested services
• Process payments when applicable
• Improve our website, services, and customer experience
• Send marketing and promotional communications when you have provided the required consent

3. SMS Messaging & Communications

If you voluntarily provide your phone number and opt in to receive SMS messages through our website or other approved forms, you consent to receive SMS communications from Clean Image Mobile.

SMS messages may include:

• Appointment confirmations
• Appointment reminders
• Booking and scheduling updates
• Rescheduling or cancellation notifications
• Responses to inquiries
• Customer support communications
• Service-related updates
• Marketing or promotional messages when separately consented to

Message frequency varies based on your interactions with our services.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at 877-215-1644.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

4. Mobile Information & SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile information, including phone numbers and SMS opt-in information, will not be sold, rented, or shared with third parties for their own marketing purposes.

Information may be shared with service providers or subcontractors that assist us with business operations, such as scheduling, customer service, communications, or technology services, solely as necessary to provide and support our services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Information Sharing & Disclosure

We may share personal information only when reasonably necessary for legitimate business purposes, including:

• Service providers who assist with operating our business
• Booking, scheduling, payment, or communication providers
• Customer support providers
• Technology and website service providers
• When required by law or legal process
• To protect our rights, property, or safety
• To prevent fraud, abuse, or unauthorized activity

We do not sell your personal information.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Choices & Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to applicable legal requirements
• Opt out of marketing communications
• Opt out of SMS communications by replying STOP
• Request assistance regarding your personal information

To make a privacy-related request, please contact us using the information below.

9. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website functionality, understand website traffic, measure performance, and enhance the user experience. You may manage or disable certain cookies through your browser settings.

10. Third-Party Services & Links

Our website may use or link to third-party services, websites, booking platforms, payment providers, analytics tools, or other external services. Third-party services may have their own privacy policies and terms. Clean Image Mobile is not responsible for the privacy practices or content of third-party websites or services.

11. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. Our SMS messaging program is intended for individuals who are at least 18 years old.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements. Any updates will be posted on this page with a revised effective date.

13. Contact Information

Clean Image Mobile
Address:
301 S Shamrock Ave
Monrovia, CA 91016
United States

Phone: 877-215-1644
Website: https://cleanimage101.com/

If you have questions about this Privacy Policy or how your information is handled, please contact us directly.